3CX CRM Integration

Transform your customer's daily call routine with a CRM that
takes notes and brings up relevant pages on inbound calls.

Web Client Calls

Contact Look-up

Call Journaling

Know Who's Calling

Saves Agent Time & Saves Customer Time

Setup via your customer portal

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Arbor Logo Bromcom Logo Bullhorn Logo iSams Logo JobAdder Logo Vincere Logo
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Adding 3CX CRM integration to your service offerings gives you a competitive edge, ensuring you're always in the game when CRM integration is a prospect's requirement.

By integrating with major industry CRMs like Arbor, Bromcom, and Bullhorn, you'll not only meet client specs but also unlock new revenue streams for your business.

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CRM Contact Lookup Call Journaling
Arbor
Bromcom
Bullhorn
iSams
JobAdder
Vincere

If the CRM integrations support call journaling, it can journal:

• Whether the call is inbound or outbound, answered or missed (and if answered, the length of the call)
• A link to the call recording
• AI transcription (if configured on 3CX)
• AI summary (if configured on 3CX)

Custom Development

Assessed per opportunity. The level of integration is dependant upon the capabilities of the CRM API.

Custom development typically includes:

• Contact record 'screen pop' upon incoming call
• Journaled inbound/outbound call activity
• Link to call recording

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