Who we are
Yellowgrid Limited ('we' or 'us' or 'our') gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data. This Policy explains how we use any personal information we may receive about you when you use our websites or when you use or are a recipient of our services. Yellowgrid Limited's registered office is at JCT 21 Distribution Point, Gorse Street, Chadderton, Oldham, OL9 9QH and we are a company registered in England and Wales under company number 06384104. Our Data Protection Officer can be contacted at privacy[AT]yellowgrid.co.uk
Information that we collect
Yellowgrid Limited may collect personal information about you when:
• You use our websites
• You contact us
• You are a recipient of our services
We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. We may collect the following types of information:
• Your name
• Address
• Email address
• Landline Telephone Number
• Mobile Telephone Number
Why we collect this information
Yellowgrid Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. The purposes and reasons for processing your personal information are detailed below:
• To send you service related emails
• To phone you in relation to services we provide you with
• To process financials relating to the goods/services that we provide you with
Sharing and disclosing your personal information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Yellowgrid Limited uses selected couriers to provide delivery services for goods; however, all couriers acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures. A full list of the couriers we use can be supplied on request. Yellowgrid Limited utilises cloud based hosting services. Yellowgrid Limited and it's chosen service providers take all appropriate technical and organisational measures to prevent unauthorised or unlawful processing or, accidental loss or destruction of or damage to data. Yellowgrid Limited and it's subcontractors will not transfer or store data outside the European Economic Area without your consent. Other third parties - this includes the police, law enforcement agencies, fraud prevention agencies for the purposes of crime detection, prevention and/or legal proceedings.
Safeguarding measures
To ensure we are compliant with GDPR regulations, Yellowgrid Limited is registered with the Information Commissioners Office under the data protection register - ZB050911. Yellowgrid Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have multiple layers of security in place. Yellowgrid Limited retains personal information for only as long as is necessary and we have strict review and retention policies in place to meet these obligations.
Your rights
You have the right to access any personal information that Yellowgrid Limited processes about you and to request information about:
• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws, to exercise your data portability rights, and to be informed about any automated decision-making we may use. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Consequences of Not Providing Your Data
If your information is not passed to us then we will not be able to provide you with goods or services. You can read the DPA between you and Yellowgrid here
Contacting us
Yellowgrid Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, you wish to exercise your rights as specified in this notice, raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, please contact us at:
Data Protection Officer
Yellowgrid Limited
JCT Distribution Point
Gorse Street
Chadderton
Oldham
OL9 9QH
Email: privacy[AT]yellowgrid.co.uk