How-to Use The 3CX Wallboard

30th June 2020

Directions

Select the Switchboard icon on the 3CX Web Client to access the 3CX Wallboard
Select Wallboard to access a variety of call statistics
On the Wallboard you can view the number of calls waiting, average talk time, the number of answered or abandoned calls, the number of busy agents and total calls. You can also see the number of call backs and the average waiting time for each caller.

The wallboard even allows you to display a customised message for your team.

To create a customised message go to Settings, Wallboard then add your Optional message in the relevant box
Your message will now appear on the 3CX Wallboard

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